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FTC Laws & Guides

Telemarketing Laws & Guides


Advertising | Internet & Ecom | Products & Services | Telemarketing | Credit

These are the telemarketing laws and regulations that any advertiser has to follow. The last section covers telemarketing from the consumer's point of view.


Business Information

Avoiding Office Supply Scams [TEXT] [PDF]
Businessperson's Guide to the Mail and Telephone Order Mdse Rule [TEXT] [PDF]
Calling All Telemarketers: Amendments to the FTC's Telemarketing Sales Rule [TEXT] [PDF]
Complying with the Telemarketing Sales Rule [TEXT] [PDF]
Donating to Public Safety Fund-Raisers [TEXT] [PDF]
Five Steps to Avoiding Office Supply Scams [TEXT] [PDF]
Guidelines for Managers of Telemarketing Enterprises Who Sell Magazine Subscriptions [TEXT] [PDF]
Project BOSS: Banish Office Supply Scams [TEXT]
Project Mailbox III: Catch the Bandit in Your Mailbox Campaign Business [TEXT]
Raising Funds? What To Know About Hiring a Professional [TEXT] [PDF]
Website Woes: Avoiding Web Service Scams [TEXT] [PDF]
When Yellow Pages Invoices Are Bogus [TEXT] [PDF]

Rules and Acts

  • Telemarketing and Consumer Fraud and Abuse Prevention Act [TEXT]
  • Telemarketing Sales Rule [TEXT]
  • Telemarketing Sales Rule: Rule Review [TEXT]

Staff Comments and Letters

  • Staff Report: Fighting Consumer Fraud: New Tools of the Trade (4/98) [ZIP-WP6] [TEXT] [PDF]
  • Staff Report: Fighting Consumer Fraud: The Challenge and the Campaign (01/97) [TEXT]
  • Staff Summary: Federal Trade Commission Activities Affecting Older Americans During 1995 and 1996   (3/98) [TEXT]

Enforcement

  • Telemarketing Fraud Enforcement Summaries [TEXT]

Workshops

  • Telemarketing Sales Rule: "Do-Not-Call" Forum [TEXT]
Consumer Information

66 Ways to Save Money [TEXT] [PDF]
Advance-Fee Loan Scams Campaign [TEXT]
Aging Parents and Adult Children Together (A/PACT) [TEXT] [PDF]
Are You A Target of... Telephone Scams? [TEXT] [PDF]
Automatic Debit Scams [TEXT] [PDF]
Avoid a School Break Bust [TEXT] [PDF]
Avoid Charity Fraud (poster) [PDF]
Border-Line Scams Are the Real Thing [TEXT] [PDF]
Catch the Bandit In Your Mailbox [TEXT] [PDF]
Charitable Donation$: Give or Take? [TEXT] [PDF]
Custom-ized Cons Calling [TEXT] [PDF]
Ditch the Pitch : Hanging Up on Telephone Hucksters [TEXT] [PDF]
Easy Credit? Not So Fast. The Truth About Advance Fee Loan Scams [TEXT] [PDF]
Fraud on the Line: Avoiding "Do Not Call" Scams [TEXT] [PDF]
FTC Charity Checklist [TEXT] [PDF]
FTC Names Its Dirty Dozen: 12 Scams Most Likely To Arrive Via Bulk Email [TEXT] [PDF]
Guide to the Federal Trade Commission [TEXT] [PDF]
Hang Up On Cross-Border Phone Fraud [TEXT] [PDF]
Helping Older Consumers Avoid Charity Fraud [TEXT] [PDF]
Helping Victims of the Terrorist Attacks: Your Guide to Giving Wisely [TEXT] [PDF]
ID Theft: When Bad Things Happen To Your Good Name [TEXT] [PDF]
International Lottery Scams [TEXT] [PDF]
Magazine Subscription Scams [TEXT] [PDF]
Magazine Renewal Notices [TEXT] [RAM] [MP3]
Now Consumers Can Tell It to the FTC - Toll-Free [TEXT] [PDF]
Operation Phony Philanthropy: Charity Fraud [TEXT]
Prize Offers: You Don't Have to Pay to Play [TEXT] [PDF]
Privacy: Tips for Protecting Your Personal Information [TEXT] [PDF]
Privacy: What You Do Know Can Protect You [TEXT] [PDF]
Project Mailbox III: Catch the Bandit in Your Mailbox Campaign [TEXT]
Private Mail Boxes (audio) [TEXT] [RAM] [MP3]
Public Safety Fund-Raising Appeals: Make Your Donations Count [TEXT] [PDF]
Putting Cold Calls on Ice [TEXT] [PDF]
Q&A: The FTC's Changes to the Telemarketing Sales Rule [TEXT] [PDF]
Reloading Scams: Double Trouble for Consumers [TEXT] [PDF]
A Rose Is A Rose Is A Ruse? Campaign [TEXT]
Straight Talk About Telemarketing [TEXT] [PDF]
Telemarketing Recovery Scams [TEXT] [PDF]
Telemarketing Travel Fraud [TEXT] [PDF]
Travel Scams (audio) [TEXT] [RAM] [MP3]
Toll-Free Telephone Number Scams [TEXT] [PDF]
Unauthorized Charge$ On Your Phone Bill? [TEXT]
Unauthorized Charges Crammed onto Your Telephone Bill? [TEXT] [PDF]
Unsolicited Mail, Telemarketing and Email: Where to Go to "Just Say No" [TEXT] [PDF]
Wish I Was There Campaign (Operation Trip Trap - Travel Scams) [TEXT]
You Make the Call: The FTC's New Telemarketing Sales Rule [TEXT] [PDF]

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